Tutorials

TU01: Google Design Sprints -101

Date: 
Saturday 29 September 2018
Instructors: 
Dr. Marta Kristin Larusdottir, Reykjavik University, Iceland

Time: 9 – 12.
Audience: IT professionals, PhD students and HCI researchers interested to know more about what Google Design Sprints are and how these function.

The aim of a Google Design sprint is to answer critical business questions through design, prototyping, and testing ideas with 5 users during 5 days with a team of 7 – 10 people. If you have an idea for a new product, system or service or a new part of a currently running system, weather it will be used in research or practice, Google Design sprints could help to structure the work. Particularly, if you have vague ideas about how good the idea is, Google design sprints could be a suitable process to get the ideas tested with users in 5 days.

The tutorial will go through the structure of the Google Design sprints, the suggested schedules and checklist that are provided. The participants will do one exercise to see how to work in the Google design sprints. Additionally, it will be explained how Google design sprints can be used in HCI education and student projects.

TU02: Experience Goal-Driven Design for Meaningful Experiences at Work

Date: 
Saturday 29 September 2018
Instructors: 
Dr. Yichen Lu and Dr. Virpi Roto, Aalto University, School of Arts, Design and Architecture, Finland

Time: 13 – 16.

Meaningful experiences at work contribute significantly to human flourishing. Experience-focused design approaches have been well developed for the entertainment contexts, but few of them address how to design for desirable experiences in the work contexts. We collaborated with heavy engineering companies and explored design methods in various projects that concentrated on enabling targeted experiences at work. Based on the research findings of this five-year academy and industry collaboration, we propose the experience goal-driven design approach for evoking meaningful experiences at work. This tutorial aims to share this approach with participants in a half-day workshop regarding what meaningful experiences at work are and the means to enabling them in the work contexts.

Extended abstract: 

TU03: Working with Users in HCI: Ethical Considerations and GDPR

Date: 
Sunday 30 September 2018
Instructors: 
Dr. Janet Read, Lancashire University, UK

Time: 9 – 12.

It has long been a tradition in HCI to consult with, and work with people in order to understand the perspectives, performance and preferences of users. This interaction is not without complications as the individuals that help in HCI work are many and varied and their motivations, understanding and ability to, meaningfully contribute to our endeavours are complex and changeable. When choosing participants for HCI work we traditionally balance need against effort whilst also aiming to work as ethically as possible and ensuring a good experience for those who work with us.

Recent changes in legislation, especially in Europe with the GDPR, have put a new spotlight on research work. In HCI our work is a mixture of research, design and evaluation and so communicating it, and even rationalising it, to ourselves and to others (including ethics boards) can be complicated.

This interactive and practical half day tutorial will bring together ethical practice and data protection in the unique context of HCI research work, considering design, evaluation and classic research studies. Using practical examples of work done with children, learning disabled and the elderly, by way of their positions as extreme users, this tutorial will provide a suite of practical tools, as well as the examination of case studies, that will enable participants to think again about their work. Open to all attendees, from industry and academia, this tutorial will leave attendees more critical and more careful and empowered to work within legal and ethical constraints.

TU04: Looking Back and Looking Forward: The History and Future of Human-Computer Interaction

Date: 
Sunday 30 September 2018
Instructors: 
Dr. Jonathan Grudin, Microsoft

Time: 13 – 16.

This half-day course is intended for students, researchers, and developers who are interested in what can be learned from the different fields that contributed to the field of human-computer interaction over the years and where HCI may be headed. The historical review is less of an engineering or conceptual history than an examination of the goals, priorities, and methods that have marked HCI efforts in computer science, human factors, information systems, design, information science, and other fields. We can’t confidently predict the future, but we can identify forces that shaped the present, and trajectories and recurring patterns to keep in mind.

The tutorial draws on material from my 2017 book, From Tool to Partner: The Evolution of Human-Computer Interaction. It was presented as a CHI 2018 90-minute course. If I present it as a half-day tutorial, it will be expanded, with more content on the history of HCI in the Nordic countries, an expanded section on the familiar but insufficiently closely examined effects of Moore’s law and related technology changes, and more on future directions and challenges, as well as more interaction. If someone wishes to co-present, I will expand less.

At the end of the tutorial, attendees will have a sense of the different groups that have contributed to HCI since the dawn of computing and even earlier, how the priorities and methods of each differed, what we might look to them for, and why they have not collaborated more. They should have a sense of some of the issues we will be dealing with, possibly in our own research or development efforts, and certainly in our roles as members of families, organizations, and society. Everyone will arrive knowing that we can expect change; after this course, it should be more evident how this could play out.

More about the presenter can be found at jonathangrudin.com. His most relevant articles can be found under Publications and the History tab. Many universities have a Morgan & Claypool site license making the book free for students and faculty. A full description of the CHI 2018 course is here.

TU05: Universal design: developing interfaces which increase accessibility and usability

Date: 
Sunday 30 September 2018
Instructors: 
Dr. Barbara Leporini, researcher in Human Computer Interaction at ISTI-CNR, Italy

Time: 9 – 12.
Audience: ICT professionals, students and HCI researchers interested in discovering more about the main critical issues affecting interaction by the disabled, and approaches to mitigate them when designing a user interface for widespread accessibility.

This interactive and practical half-day tutorial is intended for students, researchers, and developers who are interested in designing user interfaces suitable for wide range of people including those who need to use assistive technology. The tutorial will provide an overview of the main aspects and methods to consider when designing and developing the user interface for web, mobile and desktop applications with the aim to make the interaction more accessible and usable. The main concepts illustrated are also relevant for ICT developers since user interfaces relate to hardware as well as software products. Through practical examples, the participants will be actively involved in the examination and analysis of concrete case studies, that will enable participants to reflect on the aspects and potential solutions to apply in the UI design.

User Interface (UI) design focuses on anticipating what users might need to do and ensuring that the interface has contents and elements that are easy to access (regardless of user ability), easy to understand, and to use in order to facilitate those actions. A good knowledge of how disabled users interact with the web, mobile and desktop interfaces, and how their assistive technology interprets the UI elements and contents is a key starting point for enhanced design.

The tutorial will go through the basic concepts of the interaction modality via assistive technologies, the foremost issues encountered by people with disability while using their assistive technology to interact with the UI contents. In addition, the main methodology and tools to exploit for enhanced UI design and evaluation will be explored. In particular, the screen reading interaction modality will be taken into account in order to focus and explore the main accessibility and usability issues in interface design. Guidelines and principles as well as best practice and suggestions will be introduced as well as methodology and tools to support the UI design in terms of accessibility and usability. At the end, the participants should be aware about the key elements and methodology to keep in mind during the UI design to enhance the accessibility.